Overview

You can now send SMS notifications for rental bookings — giving you more flexibility in how you communicate confirmations, reminders, and other updates. SMS is a powerful way to improve booking related communication and provide real-time updates to your clients and team.

What’s New?

• SMS Support for Key Event Types

You can now send SMS notifications for all Rental booking events — booking unconfirmed, booked, canceled, rescheduled, reminder, and follow-up.

• Customizable Recipient Options

Choose who receives each SMS: the contact or the business. This gives you control over who gets what message.

• Per-Recipient Templates

Set different SMS templates for Contacts vs. Business, giving you more control over how each party is notified.

• Template Management Made Easy

Each notification type comes with a default SMS template. You can customize it, select an existing SMS template from your account or create a new one.

• Send Test SMS Before Going Live

Use the Send Test SMS feature to preview your message before enabling it for real bookings.

How to Use It

1. Navigate to Calendar Settings > Rentals > Global settings > Notifications

2. Edit a notification type > SMS tab > Enable the SMS toggle

3. Choose your recipients (Contact, Business)

4. Select the SMS template to use

5. Send a test SMS to verify content

6. Save your settings — SMS will now be sent when that notification is triggered

Why This Matters

• Increases show-up rates with faster, mobile-first communication

• Gives businesses flexibility in choosing how they reach different recipients

• Reduces the need for manual follow-ups

• Gives users full control over template messaging and delivery